As employees of LINKgroup, we are primarily at the service of our clients. The quality of their lives, as well as ours, depends on the quality of our services. This is a big responsibility that each of our employees should take and carry out with joy, because there is nothing more beautiful and nothing more fulfilling than positively influencing someone’s life.
Therefore, each of our oral and written communications, in which we help our clients, can end with one honest question: “Is there anything else I can help you with today?” Thanks to such an open relationship, based on the care and attention that they receive, our clients will know that they can always count on us and therefore be happy and satisfied.
This is one of the main reasons why our work is so important, beautiful, and fulfilling because, in that way, we help and improve thousands and thousands of other lives, and therefore our own. Namely, the help we provide to our clients represents the fulfillment of our mission and the only correct path for our growth. When we help and share knowledge, resources, and services, we grow together with our clients. Our clients certainly know how to recognize and appreciate that.
Therefore, if the service value of our company, which is aimed at enabling people to significantly improve their professional and personal lives, could be summed up in just one sentence, it would be best reflected by the question: “Is there anything else I can help you with today?”
That question represents our entire relationship with our clients, and we cannot but wonder what would it be like if we actually asked it in a real-life situation, because sometimes small words as a sign of kindness, respect, and sincere attention can have a big impact on someone’s day.
Whether you are a administrator, director, software developer, designer, client service assistant, you work in sales or the legal sector, an employee in student services, or in any workplace in the company, let every email you send to the client end with exactly that question: “Is there anything else I can help you with today?”
LINKgroup Service Values, the values on which our commitment to ensuring success for our clients is based
You can download the document LINKgroup Service Values and remind yourself what the Service Values we provide to our clients consist of, and how you can be at their disposal.
At the same time, we are part of a team whose success depends on the commitment of each of its members. The joy of a job well done is really great, but the happiness you feel when you share your knowledge with colleagues and when you help them succeed in something they do by giving them a little attention or support is immeasurable, because that’s how we and our colleagues grow, as well as our entire company, and we are proud to be a part of it. That’s why every communication with your colleagues should end with: “Is there anything else I can help you with today?”